Partner Resources
Access support tools, warranty resources, drivers, ordering information, sales materials, and product guidance for Carbon Systems partners.
Support, Drivers and Warranty
Find technical support resources, warranty lookup tools, warranty documents, and integration information.
Support Portal
Access drivers, knowledge base articles, FAQs, and technical support resources.
Open Support PortalDrivers and Firmware
Find available Carbon Systems drivers and BIOS firmware.
Open Drivers and FirmwareWarranty Policies
Review warranty terms, coverage details, and replacement policies.
View Limited WarrantyAccidental Damage Terms
Review accidental damage terms and conditions for eligible coverage.
View Terms and ConditionsOrdering and Setup
Access our procurement portal, review fulfillment information, and submit Microsoft Autopilot consent details.
Carbon Connect
Access the Carbon Systems partner portal for quoting, ordering, pricing, and account management.
Open Carbon ConnectOrder Fulfillment Policy
Review fulfillment timelines, shipping information, and order processing guidelines.
View PolicyMicrosoft Autopilot Consent Form
Submit consent information required for Microsoft Autopilot enrollment.
Open Consent FormSales Resources and Product Playbooks
Access sales materials, brand assets, product briefs, product photos, and product guidance for partner sales conversations.
CS Sales Kit
Access Carbon Systems logos, partner branding, sales guides, one-sheets, product briefs, and approved product photos.
Open Sales KitDesktops Product Playbook
Review desktop positioning, use cases, and product guidance for partner sales conversations.
Open PlaybookIridium Laptops Product Playbook
Review Iridium laptop positioning, use cases, and partner sales guidance.
Open PlaybookWorkstations Product Playbook
Review workstation positioning, target use cases, and configuration guidance.
Open PlaybookOnyx Servers Product Playbook
Review Onyx server positioning, deployment use cases, and partner sales guidance.
Open Playbook