Return to Partner Resources
Product Playbook

Onyx Servers Product Playbook

The Onyx Server family delivers professional grade, always on infrastructure built for small and mid sized businesses that need reliable performance without the noise, space, or complexity of traditional server rooms.

Fit

Who This Is For

Ideal Customer Profile

  • Small and mid sized businesses running on prem infrastructure
  • Offices without dedicated server rooms
  • Businesses relying on file, application, or domain services
  • Multi location organizations with branch offices
  • Companies needing reliable, always on systems

Not Ideal For

  • Large enterprise data center environments
  • Massive virtualization clusters
  • GPU heavy or AI training workloads
  • Fully cloud only organizations with no local infrastructure needs
Use Cases

Common Business Use Cases

File Storage and Collaboration

Centralize files, manage permissions, and keep your team working from a reliable, always available system.

Business Applications

Run line of business applications, databases, and internal tools on dedicated infrastructure designed for consistent performance.

User Management and Security

Support domain controllers and directory services to manage users, devices, and access across your organization.

Backup and Recovery

Keep backups on site for faster recovery and better control, reducing downtime when issues occur.

Multi Location and Branch Offices

Deploy servers at smaller offices to support local operations without needing a full server room.

Virtualization

Run multiple services or systems on a single server to simplify infrastructure and reduce hardware sprawl.

Product Guidance

Choosing the Right Onyx Server

For Most Businesses

Onyx E Series Servers

A standard Onyx E Series server is the right fit if you are running core systems like file storage, applications, user management, or backups for your team.

This is the best choice when your server will support multiple users or act as the primary system for your business.

What you get

  • Intel Xeon processors built for business reliability
  • ECC memory for improved system stability
  • Flexible storage with RAID options for performance and redundancy
  • Remote management for monitoring and support
  • Multiple form factors including tower, rack, and micro tower
For Smaller Offices or Single Locations

Onyx NUC Server

A compact Onyx NUC Server is a great fit when you need reliable infrastructure but do not have a dedicated server room or large space available.

It delivers the same core functionality in a smaller, quieter system that fits easily into your environment.

What you get

  • Compact, low noise design suitable for office environments
  • Up to one third the power usage of a traditional tower server
  • Dual network connections for reliability and flexibility
  • High speed NVMe storage with optional RAID protection
  • Support for business operating systems like Windows Server
  • Enough performance to run core services, applications, and backups
Benefits

Key Benefits for SMBs

Reliable, Always On Operations

Keep critical systems running so employees can access files, applications, and services without interruption.

Built for Real Office Environments

Runs quietly and efficiently in offices, back rooms, or shared spaces without requiring a dedicated server room.

Right Sized Infrastructure

Avoid overpaying for oversized hardware while still getting the performance needed to support your business.

Faster Recovery and Less Downtime

Local servers and backup capabilities help restore operations quickly when issues occur.

Supports Business Growth

Flexible options make it easy to scale as your team, data, and application needs increase.

Simplified IT Experience

Designed to be easy to manage and maintain, reducing complexity and keeping systems running smoothly.

Common Questions

FAQ

Do we still need a server if we use Microsoft 365 or cloud apps?

Yes. Many businesses still rely on local infrastructure for file storage, backups, user management, and certain applications. A server ensures those services remain fast, available, and under your control.

Where would this server go in our office?

Onyx servers are designed to run in real office environments. Depending on the model, they can be placed in a back room, closet, or even near a workstation without excessive noise or heat.

What happens if something goes wrong?

Servers are designed for reliability, and local infrastructure allows for faster troubleshooting and recovery. Backup systems can restore data quickly to minimize downtime.

How long will this last us?

Business servers are built for long term use and can support your operations for several years. Scalable options also allow for upgrades as your needs grow.

Can this support multiple users at once?

Yes. Servers are designed to handle multiple users, applications, and services simultaneously, depending on the configuration.

Is this secure?

Yes. Servers support user access controls, permissions, and security policies that help protect your data and systems.

Sales Enablement

Talk Tracks

2 Minute Version

Many businesses still rely on local infrastructure to keep operations running, from file storage and internal applications to user management and backups. The challenge is that most servers are designed for data centers, not offices, which can make them difficult to deploy and maintain in a typical business environment.

The Onyx Server family is built specifically for that use case. These are professional grade servers designed to run reliably in real office environments, whether that’s a back room, a closet, or a smaller branch location. They provide the performance and stability needed to support day to day operations while remaining quiet, efficient, and easy to integrate into your workspace.

With multiple options available, businesses can choose the right system for their needs, from larger servers that support multiple workloads to compact systems that fit into smaller spaces. This flexibility allows you to get the infrastructure you need without overbuilding or adding unnecessary complexity.

The result is a server platform that supports your business today while giving you the flexibility to grow over time.

30 Second Version

The Onyx Server family gives your business reliable, always on infrastructure designed to run the systems you depend on every day. Whether it’s file storage, applications, or backups, these servers deliver the performance you need without the size, noise, or complexity of traditional server hardware.